Catarina Varão

In practice: what do I have the ability to make the customer feel? How do I condition and influence (or elevate) your experience?

Running a hotel is an art. It’s about creating a space where guests feel welcomed, comfortable, and cared for. But behind the scenes, it’s also about having the right tools and products. These essentials shape the guest experience and keep operations smooth. I want to share what I’ve learned about the must-have products every hotel needs to thrive. Why Essential Hotel Products Matter Every item in a hotel tells a story. From the moment a guest steps in, they notice details. The softness of...

We need better stories—stories that respect place, people, and pace. How travel experiences can be documented with depth, responsibility, and authenticity was the moto of this afternoon event promoted by MOVY for Travel Different for Future.